Pond Mobile Blog

Roaming Fine Print

Rumor has it that roaming has become very inexpensive. As soon as the word spread, we have been getting a lot of questions about other U.S. and E.U. operators from our customers.

But somehow it's forgotten to mention that there are many restrictions regarding roaming usage. We decided to share some of these restrictions and limitations with you, and make sure you understand the difference.

Roaming Fine Print Photo 1

Here are some frequently asked questions we'd like to answer:

What is data roaming?

Data roaming refers to the continued data service your phone receives when you go outside of your mobile operator's cellular network (coverage area).

For example, you're able to make calls or access the Internet when you travel internationally due to the agreements between your provider and other network operators. Your phone connects to a network, that is not your usual everyday carrier.

Can I use data roaming for business?

Some people prefer to turn off their data roaming when traveling abroad and instead use Wifi when possible. But if you are going on a business trip, there are chances you need to be available to your colleagues or partners 24/7. You might need to access your email or some other information one way or another. Some places you're going to stay at might not have an open or secure Wi-Fi connection. And don't forget that you are probably going to need a connection outside, too. So the smartest thing you can do is chose Pond Mobile to liberate you from all those problems and enjoy your trip, doesn't matter if it's for business or for pleasure.

Do not forget about throttling, which can be used to prevent the uploading or downloading of e-mail messages with large attachments.

Data throttling is the technique used by data carriers to limit bandwidth. To the end user, this means agonizingly slow connection speeds. Trust us, you don't need this in your work trip. Unfortunately, data throttling is real and it's happening all over the world. Imagine this - you have an urgency and need to download a big file before an important meeting.

But you don't have a good Wi-Fi connection anywhere near you and all you can do is hope that you will download this document at a horribly slow speed in time for the meeting. Sounds like a nightmare, doesn't it?

You don't need to add this stress to your business trip. Just use Pond Mobile, relax and download anything you want at a high speed without any troubles.

Roaming Fine Print Photo 2

Are there any limitations?

All U.S. & EU operators have “extended roaming usage" restrictions. This means that if you spend more than 30-60 days outside of your home country (i.e. U.S.A or EU) the service provider has the right to shut off your line or bill you the non-promotional rate. This is why all carriers still have pay-per minute and pay-per MB rates on their website.

Companies have this in their fine print on their websites. For example, customers can visit https://verizonwireless.com/support/global-roaming-services-legal/ or https://www.att.com/offers/international-plans/europe-caribbean-country-more.html. Other restrictions most likely include a provision that requires you to use more than half your minutes and data in your “home" country.

Majority of carriers only include calls back home or local calls. This means if you are roaming in the United Kingdom and calling a Russian or Swiss number, you will be charged an additional fee per minute. For example, you will be charged the daily fee + $3.00/ per minute or $0.25/ per minute depending if you have a discount calling plan.

In conclusion, if you are planning a trip, be aware of the roaming fine print. Do your research and see what's best for you. You can easily return home to a bill of thousands of dollars when using your everyday usual phone carrier.

Global roaming can be quite expensive. But with Pond Mobile, you can forget about huge phone bills and roaming charges. Talk, Text, and Surf - from anywhere / to anywhere - for a fixed monthly fee and no roaming charges. You can also contact us any time and ask any questions you have.

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