Australia+61 2 8520 3303
Brazil+55 (21) 4042 1345
Cyprus+357 25 030559
France+33 9 75 18 29 60
Hong Kong+852 5808 0433
Israel+972 3 763 0188
Italy+39 0184 1860033
Japan+81 3 4578 0094
Kazakhstan+7 727 349 5029
Russia+7 966 107 1111
Switzerland+41 22 518 08 01
UK+44 20 3514 5551
Ukraine+380 (44) 233 7650
USA+1 908 517 5556
We collect personal information about you in various ways. We may also get information from other sources and may combine it with information we collect about you.
Information you give us.The personal information we collect includes information you give us such as name, postal address, telephone number, e-mail address, date of birth, social security number or other government identification number, demographics, activities, location information, and personal preferences. You may give us information in a variety of ways such as when you sign up for Services, communicate with customer care or register on PondMobile.com. Personal information does not include information that is not used to identify you including aggregate or anonymous information.
Information that we automatically collect. We automatically receive certain types of information whenever you use our Services. We may collect information about your device, your computer, and online activities. For example, we collect your device's and computer's IP address, the date and time of your access and the type of browser you use. We also collect information about your device's and computer's operating system, your location, and the Web site from which you came and then went and Web sites you visit on your device. We may link information we automatically collect with personal information, such as information you give us at registration or check out.
Information we collect when we provide you with Services includes when your wireless device is turned on, how your device is functioning, device signal strength, where it is located, what device you are using, what you have purchased with your device, how you are using it, and what sites you visit.
USE OF PERSONAL INFORMATION
We use your personal information for a variety of purposes, including providing you with Services. We use your personal information to do things like:
· Process your orders.
· Protect our and our customers' rights and property.
· Respond to legal process and emergencies.
· Develop or inform you of new products and services.
· Anonymize or aggregate personal information for various purposes like market analysis or traffic flow analysis and reporting.
· Customize or personalize your experience with our Services.
· Customize or personalize advertising and communications to bring you information about products and services of Pond Mobile or others that may interest you, including co-branded offers. For example, we may customize the ads you see when you are using our Internet-enabled devices. If we use information about your online activities to deliver advertising or communications tailored to your interests, we may share that information with third parties who select tailored advertising.
· Monitor, evaluate or improve our Services, systems, or networks.
INFORMATION WE SHARE
We may share information that is anonymized or in an aggregated form that does not directly identify you. We do not share your personal information with third parties other than as follows:
Service Providers.We may share personal information with third parties who perform services on our behalf.
Group Account Holders.We offer group accounts to business and government customers, family customers and other group account holders ("Group Accounts"). The account holder for Group Accounts is the entity or person that buys the service or product for its employees, family members or other authorized users. You (as the user of a device) may receive service, certain pricing, terms or other benefits through a Group Account with us. If so, we may share with that Group Account holder customer registration and other information related to your use of our services.
Other Third Parties with Your Consent.We may share information with other third parties with your consent. For example, you may agree to our sharing your information with other third parties to hear about their products and services. Use of the information you agree to share will be subject to those third parties' separate privacy policies.
Business Transfers.Personal information about you may be disclosed as part of any merger, acquisition, sale of company assets or transition of service to another provider. In the unlikely event of an insolvency, bankruptcy or receivership, personal information may also be transferred as a business asset.
Protection of Pond Mobile and Others. We may access, monitor, use or disclose your personal information or communications to do things like:
· comply with the law or respond to lawful requests or legal process;
· respond to emergencies;
· initiate, render, bill, and collect for services; or
· facilitate or verify the appropriate calculation of taxes, fees, or other obligations due to a local, state, or federal government requirement; or determine eligibility for government benefits.
NETWORK AND INFORMATION SECURITY
We maintain a variety of physical, electronic, and procedural safeguards. These safeguards help protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction.
INFORMATION CHOICES AND CHANGES
We offer you choices regarding how we contact you for marketing related communications and whether we use information regarding your online activities for marketing purposes. To learn about ways to register your privacy preferences with us please contact us. You may also register a do not contact requests by calling customer care or sending an email to info@PondMobile.com. If you register a do-not-contact request, we may still contact you for non-promotional purposes, such as emails about your accounts or our ongoing business relations. If you disable cookies on your Internet browser, you also may stop some collection and use of data when you visit our web sites. If you would like to change certain Pond Mobile account information, you may create an online account and manage your account online. For more information, visit www.PondMobile.com.
If you have any questions about, or complaints that concern, this Policy, please call us at Pond Mobile or email us at info@PondMobile.com. If you prefer, you may also write us at, Pond Mobile P.O. Box 854 Manalapan, NJ 07726. To send us a legal notice relating to this Policy, send it to Our Legal Notices Address listed above.
UPDATING THIS POLICY
YOUR CALIFORNIA PRIVACY RIGHTS
Pond Mobile shares personal information between Pond Mobile affiliates and marketing agents for marketing purposes. We do not share your personal information with unaffiliated third parties for their own independent marketing purposes without your consent. California residents may request the categories of personal information Pond Mobile shared with its affiliates during the previous calendar year. To make your request, send an email to info@Pond Mobile.com. Written requests may be sent to Pond Mobile C/O Legal Dept. P.O. Box 854 Manalapan, NJ 07726 we will respond to these requests within 30 days. Requests that come to Pond Mobile by other means may result in a delayed response.